FAQ

About The Van

54” x 75”.

Yes, of course!

All Roadhouse Travel vans are 2021 or newer Dodge Ram Promaster 2500 and 3500s.

All vans come standard with:

- 200 miles per day - Unlimited Mileage (seasonaility)

- 100% off-grid solar system

- Fridge/freezer

- Fully stocked with kitchen essentials

- Full size bed with fresh bedding & bath towels

- 40 gallons of fresh water (hot and cold)

- Outdoor lantern

- Portable JBL speaker

- French press & electric kettle

- Emergency first aid kit

- Window covers

- Induction stovetop with 2 burners

- Induction pots & pans

- Silicone cookware set

- Silverware

- Cooking knives

- Plates & bowls

- Cutting board

- Deep stainless steel faucent & kitchen sink

16-17 MPG on the highway.

2-3.

The van's battery can charge in 3 ways: through solar panels, by driving the vehicle, and by plugging into a shore power source.  Without sunlight or driving, the battery will last up to 18 hours but highly depends on usage of appliances such as the stovetop, water heater, etc. If you are driving daily, you should not need an external power source during your stay.

Rental Terms

When a Renter makes a reservation with a departure date more than 14 days in advance, a Reservation Deposit is charged when the reservation is accepted. This charge is 25% of the full cost of the trip. Otherwise, the reservation total is charged in full.

- Free cancellation for 24 hours after booking, as long as you cancel more than 14 days before departure.

- If cancelled more than 7 days prior to departure: Any insurance paid is refunded, renter is responsible for 25% of the booking total.

- Renter is responsible for the service fee If cancelled less than 7 days prior to departure: Any insurance paid is refunded, renter is responsible for 50% of the booking total.

The security deposit ranges from $1,000 - $1,500 depending on the van. It is charged 2 days before your booking begins, and released 7 business days after your reservation is returned pending no issues.

All vans include unlimted mileage for the duration of your reservation.

25 years old is the minimum requirement to get approved for renter insurance.

The normal pick-up/drop-off time window is between 11am-3pm.

Yes! For an additional cost, most of the time we can accommodate early pick-up’s between 8am-11am & late returns from 3pm-8pm.

Please note: our ability to accommodate these request depends on the whether another reservation will be impacted or not.

While this can vary, typically you can expect to pay:

Early check-in: $75-$100 

Late return: $100-$200

Yes! Dogs are allowed in all Roadhouse vans with a $75 pet cleaning fee.

Rental Insurance

99% of personal car insurance does not cover recreational vehicle rentals. For this reason, all Roadhouse bookings require renter insurance.

Renters can choose between three different Protection Packages (Essential, Preferred, or Peace of Mind).

Each package offers physical damage, liability, and an array of additional services. Renters will choose from these packages during the booking process on eligible rentals. Deductibles vary based on the protection package selected and the class of vehicle rented. You can view additional information on Protection Package details and offerings here.

Our insurance protection plans feature tiered deductibles depending on the value of the rented vehicle. Depending on the vehicle and plan you choose, you can expect to pay anywhere from around $40-$85/day. The renter is responsible for the deductible, which can range from $1,000 to $4,000 on the Physical Damage and Comprehensive & Collision coverages in the event of a damage claim.

Yes! The insurance policy also covers international travelers who agree to an international background check and have an international driver’s license or permit for the class of vehicle they’re renting (i.e. if they have a Class B international license, they can’t rent a Class A vehicle).